Frequently Asked Questions
Everything you need to know about bringing nature to your backyard.
How long will it take for my birdhouse to ship?
Most orders are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes 3-7 business days to arrive.
What materials are used in your birdhouses?
We prioritize durability and bird safety. Our products are crafted from high-quality materials including western red cedar, recycled poly-lumber, and hand-hammered copper.
Do you offer a warranty on your products?
Yes, we stand behind our quality. All items come with a 1-year manufacturer's warranty against defects in materials and workmanship.
How do I clean and maintain my birdhouse?
We recommend cleaning your birdhouses once a year, typically in late fall. Most of our designs feature easy-access clean-out doors for simple maintenance.
What is your return policy?
If you are not completely satisfied, you can return your unused item in its original packaging within 30 days of purchase for a full refund.
Are your products safe for all bird species?
Our birdhouses are designed with specific entrance hole sizes to attract desired songbirds while keeping predators and larger invasive species out.